Privacy Policy

1. Introduction

At Nexora Consulting, we value the trust you place in us when sharing your personal and business information. This Privacy Policy outlines how we collect, use, store, and protect the personal data of our clients, website visitors, and partners. As a consulting firm operating in both HR and legal advisory, we are committed to maintaining the confidentiality and security of all information in compliance with the General Data Protection Regulation (GDPR) and applicable laws in Moldova.

2. What information we collect

We may collect and process the following categories of personal data:

Identification data: full name, job title, company name

Contact data: email address, phone number, mailing address

HR and legal data (for consultancy purposes): employment-related documentation, company policies, compliance records

Usage data: how you use our website, including IP address, browser type, and page interactions (via cookies or analytics tools)

Communication content: messages you send via our contact forms or email

We only collect data that is relevant, adequate, and limited to what is necessary for the purpose of our services.

3. How we use your information

We use personal data to:

Provide tailored HR and legal consultancy services

Respond to inquiries and schedule consultations

Prepare contractual documents and audit reports

Improve our website, services, and user experience

Send updates related to compliance changes or consulting insights (only with your consent)

We never sell or rent your personal data to third parties.

4. Legal basis for processing

We process your personal data based on:

Contractual necessity – to fulfill our agreement with you

Legal obligations – to comply with applicable labor or commercial law

Legitimate interest – to improve services and ensure operational security

Consent – for marketing or optional data collection (you may withdraw consent at any time)

5. Data retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. Typically:

Client-related data: retained for up to 5 years after the end of a contractual relationship

Website contact forms: retained for up to 12 months

Legal documentation: retained in accordance with national regulations

You can request data deletion at any time unless legal retention requirements apply.

6. Data protection & security

We implement technical and organizational measures to secure your data, including:

Encrypted storage and secure backups

Access limitation based on roles and responsibilities

Regular risk assessments and data access reviews

Our internal staff is bound by strict confidentiality obligations.

7. Sharing data with third parties

In limited cases, we may share data with:

Trusted IT service providers (e.g., hosting, analytics)

Legal or tax authorities (only if legally required)

Subcontracted consultants working under NDA

All third parties are required to maintain the same level of data protection.

8. Your rights under GDPR

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data ("right to be forgotten")

Restrict or object to processing

Request data portability

Lodge a complaint with your national data protection authority

To exercise these rights, contact us at: [email protected]

9. Cookies and tracking

Our website uses cookies for essential functionality and anonymous analytics. You can manage or disable cookies via your browser settings. For more information, refer to our [Cookie Policy] (can be created separately).

10. Policy updates

We reserve the right to update this Privacy Policy. Any changes will be published on this page with a revised effective date.

If you have any questions or concerns about your data privacy, please contact us at:
[email protected]
+373 22 781 264